Terms & Conditions

Welcome to our https://bakingblissco.au/. By accessing or using our website, placing an order, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

• This website is operated for the purpose of providing bakery products such as cakes, pastries, cookies, and other related items.
• By using our site, you accept all terms, policies, and notices stated here.

2. Product Information

• We make every effort to display accurate product descriptions, images, and pricing.
• Actual products may slightly vary in color, decoration, or design as each item is handmade.
• All products are subject to availability.

3. Orders & Payments

• Orders can be placed through our website or other available platforms.
• Full payment must be made at the time of placing the order unless otherwise specified.
• We accept payments through available online methods. Cash-on-delivery (COD) is available only if mentioned.

4. Delivery Policy

• Delivery times may vary based on location, order volume, festivals, or unavoidable situations.
• Delivery charges may apply depending on the address.
• If the customer is not available at the delivery location, the order may be returned or rescheduled (additional charges may apply).

5. Cancellation & Refund Policy

• Cancellations must be made within 1–2 hours of placing the order. After that, cancellations may not be accepted.
• Customized cakes or personalized orders cannot be canceled once preparation has started.
• Refunds are processed only for valid cases such as wrong delivery or damaged products.
• Refunds will be issued within 3–7 working days.

6. Custom Cake Orders

• Custom designs require accurate details from the customer.
• Final output may have minor variations from the reference image.
• No refund will be provided for design variation unless it’s completely different from the agreed concept.

7. Pricing

• All prices listed on the website are in INR and are inclusive/exclusive of taxes where applicable.
• Prices may change at any time without notice.

8. Allergies & Ingredients

• Our products may contain allergens such as nuts, gluten, dairy, soy, etc.
• Customers must check ingredient details before ordering.
• The bakery is not responsible for allergic reactions.

9. User Responsibilities

By using this website, you agree not to:

• Misuse or damage the website.
• Use the platform for fraudulent orders.
• Share false, misleading, or harmful information.

10. Intellectual Property

• All content on this website, including text, images, and designs, is the property of the bakery.
• You may not copy, reproduce, or distribute any content without permission.

11. Privacy

• Any personal information collected during ordering will be kept confidential.
• We do not share customer details with third parties except for order processing.

12. Limitation of Liability

• The bakery will not be responsible for delays, service interruptions, or issues caused by external factors beyond our control.
• We are not liable for indirect or incidental damages arising from using our services.

13. Changes to Terms

• We may update or modify these Terms & Conditions at any time without prior notice.
• Continued use of the site means acceptance of updated terms.

14. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us at:

Email: bakingblissco10@gmail.com
Phone: 0423 886 315
Address: 7 Rayer Walk, Tarneit VIC 3029, Australia